With veterans' benefits claims continuing to climb, the Department of Veterans Affairs (VA) plans to add more than 2,000 claims-processing employees across the United States in the coming years.
The department says it already has more than 13,000 workers who handled a record 3.1 million compensation and pension claims in fiscal year 2026. The VA says those claims were processed with a three-year-high accuracy rate of 93.88%, and only 3.2% of decisions were appealed to the Board of Veterans’ Appeals.
As the VA works to reach millions of unregistered veterans and maintain efficient claims processing, the agency is urging veterans and others to apply for claims processor positions.
According to the VA, successful applicants will interpret and apply the laws, regulations and policies used to process disability claims.
What they're saying:
“VA is putting Veterans first by making major improvements in claims processing volume, speed and accuracy. These new hires will help continue this landmark progress,” VA Secretary Doug Collins said.
What we know:
The VA is looking for claims processors in the following locations:
- Anchorage, AK
- Montgomery, AL
- Little Rock, AR
- Phoenix, AZ
- Los Angeles, CA
- Oakland, CA
- Sacramento, CA
- San Diego, CA
- Colorado Springs, CO
- Denver, CO
- Newington, CT
- Wilmington, DE
- Saint Petersburg, FL
- Atlanta, GA
- Honolulu, HI
- Des Moines, IA
- Boise, ID
- Chicago, IL
- Indianapolis, IN
- Wichita, KS
- Louisville, KY
- New Orleans, LA
- Boston, MA
- Baltimore, MD
- Togus, ME
- Detroit, MI
- Saint Paul, MN
- Saint Louis, MO
- Jackson, MS
- Billings, MT
- Fort Harrison, MT
- Missoula, MT
- Winston-Salem, NC
- Fargo, ND
- Lincoln, NE
- Manchester, NH
- Newark, NJ
- Albuquerque, NM
- Reno, NV
- Buffalo, NY
- New York, NY
- Cleveland, OH
- Muskogee, OK
- Portland, OR
- Philadelphia, PA
- Pittsburgh, PA
- San Juan, PR
- Providence, RI
- Columbia, SC
- Sioux Falls, SD
- Brentwood, TN
- Houston, TX
- San Antonio, TX
- Waco, TX
- Salt Lake City, UT
- Roanoke, VA
- White River Junction, VT
- Seatac, WA
- Seattle, WA
- Milwaukee, WI
- Huntington, WV
- Cheyenne, WY
Military members moving into civilian life are encouraged to apply
Through its Warrior Training Advancement Course (WARTAC), the VA says it is identifying members of the U.S. Armed Forces who may want to join the department after leaving military service.
WARTAC offers transitioning service members the chance to complete a national training program while still on active duty. Completing the course can open the door to jobs at one of VA’s 56 Regional Benefits Offices.
The Source: This article includes information from the Department of Veterans Affairs. This story was reported from Orlando.
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