Social Security is a major part of many retirees’ financial plans. If you rely on it, it is important not to miss a possible threat: scams.
Fraudsters often work hard to get sensitive personal information. Without caution, that can lead to serious financial losses. This article explains some of the most common Social Security scams and the one rule that can help you stay protected.
Social Security scams to watch for
The Social Security Administration (SSA) says scammers may pose as the agency through phone calls, text messages, letters, or social media posts. On calls, they may even spoof caller ID so the number appears legitimate. They also create fake websites with official-looking logos that can seem trustworthy at first glance.
These criminals usually try to pressure people into acting quickly. They may claim your Social Security number has been “suspended” because of criminal activity and insist that you pay right away to restore your benefits. Fear and urgency are common tactics.
The rule that helps protect you
One of the best ways to protect yourself is to know how Social Security normally gets in touch with people. That makes it easier to recognize when a message or call is fake.
According to Social Security, employees do contact the public by telephone for business reasons. Typically, the agency reaches out to people who have recently applied for benefits, already receive payments and need an update to their record, or have asked for a call from the agency. If there is an issue with a person’s Social Security number or record, Social Security will usually send a letter.
Social Security also provides resources on its website that can help determine whether a call or letter is real. The SSA’s Office of Inspector General (OIG) also maintains a scam-alert page with information about current fraud schemes.
Some scams have become more sophisticated, but you can still check web links and email addresses to confirm whether they are from the SSA. Fake websites can often be identified by examining the URL. If you receive a suspicious call, hang up right away and do not return the call to any number given by the scammer; contact the SSA directly instead.
Keep in mind that the real SSA will never threaten legal action if you do not pay immediately, claim it needs money to activate a cost-of-living adjustment (COLA), pressure you to share sensitive details, contact you through social media, or insist that you keep the conversation secret.
A strong password and multi-factor authentication can also help. In addition, review your benefits and check your bank statements each month to make sure your Social Security payments are still arriving.
How to report a scam
You can report suspected scams to the Social Security OIG through its website or by calling its fraud hotline at 1-800-269-0271. If the issue involves identity theft, such as someone using your information to open a new account, you can use the Federal Trade Commission’s identity theft reporting tool.
Reporting scams helps agencies warn others about common fraud tactics and reduce the chance that more people will fall victim.
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