Claim deadline approaching in CVS $20.5 million settlement: How to apply

People who used the CVS website or app before July 27, 2026, may be eligible to file a claim for a share of the retailer's $20.5 million settlement.

The company agreed to the settlement after allegations that technology used in CVS digital properties shared users’ health or private information, browsing data, identifiers, or other personal data with commerce intelligence company Criteo and additional third parties.

U.S. residents who accessed a CVS website or app before July 27, 2026, may qualify for up to $5 without documentation. Those who submit proof can receive as much as $10.

Claims must be submitted online by 11:59 p.m. EST on Nov. 16. Mailed claim forms must be postmarked by Nov. 16.

To request payment, users can file a claim form online through CVS' settlement website or send one by mail to the address below:

CVS Digital Privacy Settlement
c/o Settlement Administrator
P.O. Box 1110
Costa Mesa, CA 92628

Want more Norwalk Hour?

Make us a Preferred Source on Google to see more of us when you search.

Add Preferred Source

The final approval hearing for the CVS settlement is set for Dec. 1. If the court gives the agreement final approval, payments will be issued 120 days after approval and/or after any appeals are resolved.

If a user chooses a cash payment, it will be sent by the selected method — PayPal, Venmo, Zelle or check. Any checks will expire and become void 180 days after issuance.